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FAQ -We try to answer all your questions

FAQ -We try to answer all your questions

Embed 3D Showcase the same way you embed a YouTube video with a simple iframe. You can add it yourself, or ask your webmaster to add it for you. Embedding a Space is straightforward and similar to embedding a YouTube video. Here is a sample embed code for a Matterport Space: <iframe width="650" height="365" src="https://my.matterport.com/show/?m=aSx1MpRRqif"  

Matterport 3D Showcase works on any browser that supports WebGL - the modern standard for 3D content on the web. 3D Showcase works with all major browsers, including:

  • Firefox 4 or later
  • Chrome 9 or later
  • IE 11 or later, with Windows 8 or later
  • Opera 12 or later
  • Safari 5.1 or later, with OSX 10.8 Mountain Lion or later

To check if your browser supports WebGL, visit get.webgl.org.

Yes! With Mattertag™ Content, you can annotate your 3D Spaces with helpful descriptions, call-outs, prices, or links to other resources like spec sheets, punchlists, or additional information. These are linked to real points in your 3D model.

Yes! You can download an industry-standard OBJ file from any Space, which contains both 3D mesh and textures. Download an example. If you are using your 3D data for modeling, you can also retrieve a colored point cloud generated from your 2D and 3D data. Download an

Matterport models up to 200 scans can be processed successfully. This is more than enough for most residential properties — 200 scans can typically cover about 10,000 square feet (930 meters squared).

Yes! The Matterport Pro2 3D can capture exterior areas with 360° Views. 360° Views are spherical 2D panorama images that users can view in all different directions. 360° Views can be seen through 3D Showcase along with the rest of your 3D Space. However, a 360º View is not aligned like a normal scan. Because direct sunlight can interfere with a normal 3D Scan, we recommend using 360° Views for outdoor or sunny areas. Creating 3D Scans while outside (such as creating a path to a guest house) is not supported. However, some Matterport users have had success scanning gardens and patios when there is no direct sunlight (such as at dawn or dusk).

Yes! Matterport VR is currently available for free on a variety of virtual reality systems, including:

  • Samsung Gear VR
  • Google Cardboard
  • Google Daydream (through WebVR)

Any Matterport Space can be viewed in virtual reality, and conversion is free until December 31st, 2017.

On average, it takes about 45 minutes to scan 1,000 square feet (93 meters squared), so a typical 2,000 square feet (186 meters squared) property can be scanned in about 60 to 90 minutes. Scan time can vary based on the complexity of the location and other factors. For example, open commercial real estate properties with less geometric detail can often be scanned more quickly than heavily occluded spaces like MEP (Mechanical, Electrical, Plumbing) rooms.

A Matterport Space is a complete, three-dimensional representation of a real-world location created from 2D (RGB) imagery and 3D data from the Matterport Pro or Pro2 3D Camera. A Matterport Space can be navigated on a desktop or mobile web browser, and in virtual reality through a Samsung Gear VR, Google Cardboard, or Google Daydream. Combined with seamless hosting and our web player called 3D Showcase, Matterport Spaces create a complete 3D media ecosystem for businesses to leverage 3D models of real places for many purposes — property marketing, construction, facilities management, and news/entertainment.